For Horizon users in Canada
Horizon is sunsetting on 15 December 2026.
Carson Dunlop is retiring the software and has named Spectora as its recommended platform. If you run your inspections on Horizon, you have to choose a new report writer, and your data does not move by itself. Here is what their notice actually says, what to do about your files first, and how Habyn compares as the place to move to.
What Carson Dunlop has said
Their notice, summarised, with their own wording in quotation marks. Read it at carsondunlop.com/horizon, because the value of this page is that you can check it.
Horizon is sunsetting on 15 December 2026
Their heading. Horizon "stays fully operational through December 15, 2026", and subscription terms continue as agreed through to sunset.
Spectora is their recommended platform
They are offering Horizon customers a one-click import of the comment library, client and agent contacts, company information and settings, with 1:1 onboarding included and pricing specific to Horizon customers. That is a tool you choose to run, which is why it sits alongside the next point rather than contradicting it.
There is no automatic migration
Their words, in full: "You choose your path. There is no automatic migration." Nothing moves unless you move it.
Your data is yours throughout the transition
Their words: "Your data is yours throughout the transition." Export tools run through 15 December 2026.
Carson Dunlop has been inspecting homes in Canada since 1978, and says it is stepping back from software to concentrate on inspections, education, franchise development and professional standards. That is a reasonable decision and this page is not an argument against it.
Do this first, whatever you choose next
Export your data before 15 December 2026. Not because of us, and not because of Spectora. Because the export tools run until that date and there is no automatic migration, which means anything you have not pulled out is a problem you discover in January.
- Your comment library and templates, which usually represent years of work.
- Client and agent contacts.
- Completed reports, especially any you may be asked about later.
- Company settings and branding you would otherwise rebuild from memory.
Keep a copy somewhere you control, not only inside whichever platform you move to. A report you cannot produce two years from now is a liability question, not a filing one.
Habyn can replace Horizon, with one trade-off to know about
Habyn runs the whole inspection: booking, the signed agreement, the report, the invoice and the follow-up. The trade-off is migration. Spectora, the platform Carson Dunlop recommends, has a one-click import of your Horizon comment library and contacts, and that is a real advantage. Habyn has no Horizon-specific importer: you bring contacts in by CSV and past reports as PDF or HTML, and you rebuild your templates from Habyn's starter template. Home Inspector Pro, HomeGauge and ScribeWare are established options too.
What Habyn does today
- Booking and scheduling. Your services with their own price and duration, your availability and slot rules, a calendar, and an online booking page you can embed on your own website. Quote links let a client pick a time themselves.
- Agreements signed online. Agreement templates with placeholders, sent per job and signed in the client portal with a typed or drawn signature. Once sent, the signed document is locked and cannot change underneath you.
- Report writing. Your own templates of sections and fields, a starter template to begin from, rich-text comments and photos, written in Habyn and published as a web report and a PDF.
- AI that drafts, you decide. Comment Copilot turns shorthand into a finished comment, Smart Add matches a plain-language note to your own template comments, Comment Merge combines related findings, and repair estimates give an indicative cost range. Nothing goes into a report until you accept it.
- Invoices, taxes and discounts. Invoice a job from its services, apply your tax rates and discount codes, and record payments as they come in. Habyn keeps the record; it does not hold or move your money.
- Automations. Confirmations, reminders and follow-ups by email and text, on rules you set, with a test render before anything sends.
- Your team. Firm accounts with role presets, invitations and per-person permissions, pay splits per inspector, and an earnings report built from the payments you record.
- Contacts, metrics and your history. Clients and agents in one list, with CSV import. Bookings, revenue, capacity and top referring agents, exportable to CSV. Past reports from your old software imported as PDF or HTML under their jobs.
- A client portal, and a report that stays alive. One link for the client to sign, see the invoice and read the report. Then they can claim it into a free Habyn home record, where the systems you flagged keep their dates and their costs, and your name stays on it.
What happens after delivery, and why it is Canadian
Most platforms in this category have a client portal, and some add homeowner offers on top of it, so it is not that nothing happens after delivery. What is missing is anything the homeowner owns. The report is written, sent, opened once during the purchase, and filed. The homeowner forgets which panel you flagged, and three years later replaces the furnace in an emergency you predicted in writing.
In Habyn, your client opens the report on a branded page without creating an account, and can claim it into a free Habyn home record. The systems you flagged keep their dates and their costs in a record the owner keeps and adds to, and you stay attached to that home instead of meeting the client once.
We are Canadian, and we built this with working Canadian inspectors. That is worth exactly as much as you think it is worth, and no more. Carson Dunlop was Canadian too.
Common questions
- When does Horizon stop working?
- Carson Dunlop states that Horizon is sunsetting on 15 December 2026 and stays fully operational until then, with subscription terms continuing as agreed through to sunset.
- Will my data move automatically?
- No. Carson Dunlop's notice says plainly that there is no automatic migration and that you choose your path. Export tools are available through 15 December 2026.
- Can Habyn replace Horizon?
- Yes. Habyn covers booking, agreements with e-signature, report writing with AI drafting, invoicing, automations and a client portal, and your client can claim the report into a free Habyn home record. There is no Horizon-specific importer: contacts come in by CSV, past reports as PDF or HTML, and templates start from Habyn's starter template. The trial includes 5 published reports.
Try Habyn before 15 December
Export your Horizon data first, whatever you decide. Then sign up at inspect.habyn.ai/signup, set up your firm and run a real inspection alongside Horizon while it still works. The trial includes 5 published reports.